Frequently asked questions
What Types of Packages Are Available on the Turnkey Home Stock Portal?
On our Turnkey Home Stock Portal, you’ll find a diverse range of property packages to suit different investment and homeownership goals, including:
Two-Part House and Land PackagesTwo-Part Townhouse PackagesOne-Part 'Off the Plan' PackagesTwo-Part NDIS SDA HomesCo-Living Two-Part Packages
Each package type offers unique benefits, whether you’re a first home buyer, investor, or looking for specialist property solutions.
Two-Part House and Land PackagesTwo-Part Townhouse PackagesOne-Part 'Off the Plan' PackagesTwo-Part NDIS SDA HomesCo-Living Two-Part Packages
Each package type offers unique benefits, whether you’re a first home buyer, investor, or looking for specialist property solutions.
What is a Turnkey Home?
A Turnkey Home is a 100% complete home, ready for you to move in or rent out. It includes everything from fencing and landscaping to appliances like dishwashers, air conditioning, and window blinds. You get a fully finished home with no hidden costs or unfinished tasks.
How does the Stamp Duty Support work for Investors?
We offer Stamp Duty Support on land valued up to $380,000, with a cash rebate of up to $17,870. The rebate is paid directly to you once construction begins and the Lock-up stage is complete and paid, providing financial relief during the build phase.
What is the $19,000 Home Upgrade Cash Offer for First Home Buyers?
Our Home Upgrade Cash Offer provides $19,000 to help First Home Buyers furnish their new home, add solar panels, or upgrade with smart home technology. The cash rebate gives you the flexibility to choose how to use the funds, making your new house feel like home.
How long does it take to build a Turnkey Home?
Our single-storey homes are typically completed within 18–22 weeks, while double-storey homes take 26–30 weeks. This is well within the maximum time allowed in the Building Contract. We aim to meet these timelines, but weather and supply chains can occasionally cause delays.
What is the Progress Payment Schedule?
The progress payment schedule typically follows standard construction stages, including:
Deposit: Initial commitmentBase Stage: When the foundation is laidFrame Stage: After the structure is builtLock-Up Stage: Once the house is secureFixing Stage: During internal fittingsCompletion Stage: When the home is ready for handoverWe’ll guide you through each stage, ensuring clear communication and smooth payments.
Deposit: Initial commitmentBase Stage: When the foundation is laidFrame Stage: After the structure is builtLock-Up Stage: Once the house is secureFixing Stage: During internal fittingsCompletion Stage: When the home is ready for handoverWe’ll guide you through each stage, ensuring clear communication and smooth payments.
What is a Two-Part Contract in a House and Land Package?
A Two-Part Contract, often known as a House and Land Package, is when you secure both the land and the construction in a single transaction. While you sign two separate contracts—one for the land purchase and another for the construction of your home—both contracts are agreed upon simultaneously, giving you clarity and security.
The big advantage of this approach is that you get a fixed price, with no risk of cost escalations, providing you with peace of mind throughout the building process. Once the land is settled, construction typically starts within 4-6 weeks, keeping your home-building journey on track and stress-free.
The big advantage of this approach is that you get a fixed price, with no risk of cost escalations, providing you with peace of mind throughout the building process. Once the land is settled, construction typically starts within 4-6 weeks, keeping your home-building journey on track and stress-free.
What is a One-Part Contract?
A One-Part Contract applies to 'Off the Plan' purchases, where the home is not yet built. You sign a single contract, pay a 10% deposit, and settle the balance upon completion. This option is ideal for simplifying the buying process and locking in today’s price.
What is a Co-Living Two-Part Package?
A Co-Living Two-Part Package offers purpose-designed homes for shared living arrangements, maximizing rental yield by leasing per room. These packages provide an affordable entry point into the investment market, benefiting from high demand in the co-living sector.
Can I Visit the Site During Construction?
Yes! We encourage site visits at key construction stages. These visits are scheduled with the builder, allowing you to see your home’s progress, ask questions, and feel confident throughout the building process.
How Long is the Warranty on My Turnkey Home?
While the standard warranty for new homes in Victoria is 7 years, most of our builders offer a 10-year warranty, demonstrating their confidence in quality and providing extra peace of mind.
What is a Practical Completion Inspection (PCI)?
The PCI happens two weeks before handover. By then, our independent building surveyor has already conducted a thorough inspection, and any issues have been resolved. During the PCI, you get to walk through your new home, ensuring everything is perfect before handover.
Do I Need to Arrange My Own Building Inspections?
No need! We appoint an independent building surveyor to manage all building inspections from permits to completion. They ensure quality construction practices, manage inspections, and oversee any necessary rectifications, giving you peace of mind.
What is Your Cancellation Policy?
If you decide to cancel after paying your initial deposit, you are entitled to a full refund. Any payments made towards the land purchase are also refundable, provided your contract is subject to finance.
However, once your finance is approved, any cancellation may result in loss of funds, particularly on land contracts and building deposits. We strongly advise you to avoid making additional payments beyond your initial deposit to the builder until your finance is fully approved.
Our building contracts are governed by the Housing Industry Association (HIA) contract conditions, which provide clear guidelines on deposit payments, cancellation terms, and consumer rights. We’ll walk you through these conditions thoroughly when we reach this important stage of the process, ensuring you are well-informed and confident before proceeding.
However, once your finance is approved, any cancellation may result in loss of funds, particularly on land contracts and building deposits. We strongly advise you to avoid making additional payments beyond your initial deposit to the builder until your finance is fully approved.
Our building contracts are governed by the Housing Industry Association (HIA) contract conditions, which provide clear guidelines on deposit payments, cancellation terms, and consumer rights. We’ll walk you through these conditions thoroughly when we reach this important stage of the process, ensuring you are well-informed and confident before proceeding.
How Do I Get Started?
It all starts with a 30-minute virtual meeting, where you can ask questions, learn more about our process, and review available packages. From there, we’ll guide you through every step, from finance and contracts to construction and handover, ensuring a smooth and enjoyable experience.
Who Are the Builders Turnkey Home Works With?
We only work with award-winning wholesale builders some who have 60+ years of experience in the industry. Our builders are known for quality construction, reliability, and exceptional service, ensuring your home is built to the highest standards.
Is Turnkey Home a Real Estate Agent?
No, Turnkey Home is not a real estate agent. We do not get involved in selling land. Our role is focused solely on building contracts, ensuring you get the best construction solutions. The land component of any deal is handled by the developer’s agent or your conveyancer. We do not hold money in trust or manage properties, keeping us neutral and fully focused on what we do best—helping buyers build their dream homes!
How Does It Work After I Have Signed Contracts?
Once you've signed the contracts, the real magic begins! Our builders and the Turnkey Home team will be with you every step of the way, guiding you through the entire build process. You’ll receive regular updates, ensuring you know what’s happening at every stage—from site preparation to final handover.
Our experienced finance brokers, with 20+ years of home-building expertise, will also be there to support you through the financial process, making sure progress payments are smoothly managed, and all lending requirements are met on time.
Our goal is to make your home-building journey as stress-free and exciting as possible. You’re not just building a house; you’re building your future, and we’re honored to be part of it!
Our experienced finance brokers, with 20+ years of home-building expertise, will also be there to support you through the financial process, making sure progress payments are smoothly managed, and all lending requirements are met on time.
Our goal is to make your home-building journey as stress-free and exciting as possible. You’re not just building a house; you’re building your future, and we’re honored to be part of it!